Privacy Policy

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Privacy Policy
Who are we?

Welcome. We are NeuronThemes and this is our Privacy Policy. Further on we will enlist how we handle your personal information if you are a NeuronTheme buyer, user, or visitor to our Sites. They apply across the neuronthemes.com domain and its subdomains. 

Introduction

This Global Privacy Policy (“Policy”) explains how we collect, use, disclose and protect visitors’ and users’ information as part of the Service. Any discussion of your use of the Service in this Policy is meant to include your visits and other interactions with the Sites and Services, whether or not you are a user of NeuronThemes. 

In conclusion...

Welcome to NeuronThemes' Privacy Policy. In these little boxes, you will find a more humane and plain-English explanation of the corresponding right-sided rules.

1. What kind of information we collect? ​

Among the data information NeuronThemes (hereinafter” “us,” or “we” ) collects by itself or through third parties, there are first name, last name, email address, username, various types of Data, Cookies, and Usage Data. Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using NeuronThemes. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. In addition to that, we also collect the data you provide if you signup for our newsletter. Our privacy policy rules include the governing activities of users on the main domain and subdomains.  

In conclusion...

We collect basic data information either by our website or via third parties, these data include the first name, last, name, email address, username, and other data provided by the use of cookies and usage data provided by browsers. These are the kind of data that you give freely or when visiting our website via different browsers. Another aspect of data collection is that of when users comment on our blog, or when you signup for our newsletter.

2. How do we collect your data?

We collect certain personal information about visitors, users, and buyers on our Sites. We also collect your personal information when you provide it to us when you complete user registration and submit a support (or pre-purchase) request, subscribe to a newsletter, email list, submit feedback, fill out a survey, or send us a communication. We may ask for other personal information when you submit a ticket in our support system. When creating a ticket you will be required to create an account with NeuronThemes, and the information we receive will not be publicly available and we do not publish on the Platform any information provided by you, except the user name you have chosen when opening your account.

In conclusion...

In this section of the privacy policy page, we tell you how we collect data, and it's all the usual stuff really. The data collection process starts when you fill in the required fields for user registration, when you submit a ticket to our support system, when you subscribe to our newsletter, to or email list, when you send feedback, or fill out a survey distributed by us. All the information we receive will not be publicly shared, except for the username you set when you open the account.

3. Log Data and Cookies

We collect information that your browser sends when visiting our Website, which we refer to as Log Data. When collecting such data the information shared with us included are your PC’s Internet Protocol ‘’IP’’ address, browser type, browser version, the pages of our Platform that you visit, the time and date that you visit, the time spent on those pages and the kind of information you search for. We gather such data and connect them with your personal information. This allows us to improve our platform in the future. In parallel lines with Log Data, we collect information from cookies that are stored in your device. These data include cookie IDs and settings. 

In conclusion...

We and some third-party services might use cookies, log data, and similar tracking technologies, which are mainly used for stability, security, functionality, performance, and advertising purposes.

4. Data from Third-Party Services

We also obtain information from third-party services to whom you have presented your information. Such cases will include when your purchase our Themes or Services we must receive financial or transactional details from payment providers with whom you have performed the purchase with. As being the receiving part for such financial transactions, we ought to collect these details in order to be informed about the payment thus delivering to you the Theme/Service you require. 

In conclusion...

When you purchase any of our themes, the transactional information you provide to your preferred payment providers will be shared with us as well in order to complete the final process of your purchase and delivering to you the theme you bought.

5. How do we use your Personal Data?

We collect Personal Data about you when you provide such Personal Data directly to us, when third parties such as service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services. We use the information you present to us in order to prevent fraud or assure security.  

  1. Promotions – With your consent, we use the data that you provide us with for promotional content to inform you about our products, offers, newsletters, events, surveys, or others.
  2. Verification of Services – We use this kind of information to be assured that you are eligible to use our services. Such an example will include the purchase code when creating a ticket for our support system. We must verify that your purchase code is eligible and you are entitled to support. 
  3. Research and Development – We use our platform to conduct research and perform tests in order to evaluate our products and services. We conduct surveys, test out our platform, and troubleshoot new products and services. 

In conclusion...

We use personal information in order to provide our services in the best way possible and improve them in the future. The information we collect might be used for promotions, to verify the eligibility, and to provide you with better products in the future that will resonate with the needs of you and your business.

5. How is the information transmitted?

In principle, we do not share your information with third-party services unless it is a necessity to carry out the request or to fill the needs of our platform as acquired by the law. When that is the case, then the sharing of information is committed under strong agreements that your data can not be used by third-party services for marketing purposes or promotional requests. Cases, where we are obliged to share the information with third-party services only, include when finalizing payments for our products or services, to our hosting provider that is in charge of our maintenance in order to complete tasks such as, backup, storage, analytics, and other. 

In conclusion...

In principle, we do not share your information details unless we are committed by the law that must do such thing, even in that case that information will not be used for commercial purposes. Also, you should know that in order to maintain your site's performance we will need to share the information with the hosting provider.